This Privacy Policy describes how Bettipster.co.ke ("we," "us," or "our") collects, uses, and protects your personal information when you use our SportPesa jackpot prediction services.
1. Information We Collect
1.1 Personal Information
- Phone Number: Required for MPESA transactions and SMS delivery of predictions
- Payment Information: MPESA transaction details (transaction ID, amount, timestamp)
- Communication Data: WhatsApp messages, emails, or other correspondence
1.2 Non-Personal Information
- Usage Data: Pages visited, time spent, referral sources
- Device Information: Browser type, operating system, IP address (anonymized)
- Cookies: Basic session cookies for site functionality
2. How We Use Your Information
- To process MPESA payments and deliver predictions via SMS
- To provide customer support via WhatsApp
- To improve our services and website functionality
- To comply with legal obligations and prevent fraud
- To send service-related communications (payment confirmations, tips delivery)
3. Data Protection
3.1 Security Measures
- Encrypted communication for payments
- Limited access to personal data
- Regular security reviews
- Secure MPESA integration
3.2 Data Retention
We retain your personal information only for as long as necessary:
- Payment records: 7 years (for tax and accounting purposes)
- Customer communications: 2 years
- Usage data: 1 year (anonymized)
4. Third-Party Services
- Safaricom MPESA: Payment processing - their privacy policy applies to payment data
- WhatsApp: Customer support - their privacy policy applies to messages
- Hosting Provider: Secure data storage with industry-standard protection
5. Your Rights
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data (subject to legal requirements)
- Objection: Object to certain processing activities
6. Children's Privacy
Our services are intended for users aged 18 and above. We do not knowingly collect information from individuals under 18 years of age.
7. Changes to This Policy
We may update this Privacy Policy periodically. The "Last Updated" date at the top indicates when changes were made. Continued use of our services constitutes acceptance of updated terms.
8. Contact Information
Data Protection Contact:
Email: privacy@bettipster.co.ke
WhatsApp: +254718981122
Response Time: Within 48 hours
9. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of Kenya.